世界500强员工必用英文e-mail大全第二章 Unit 3-2 行李丢失投诉
2. 行李丢失投诉
行李丢失投诉英文邮件范文1
Dear Sir or Madam:
This law firm represents passenger Mr. Wu regarding a missing luggage claim. Enclosed please find a notarized copy of the power of attorney as signed by Mr. Wu.
Please be advised that Mr. Wu was a passenger in your flight (UA#982) en route from New York City to Beijing on April 16, 2011. On arriving at Beijing International Airport, Mr. Wu's luggage, being an olive-green plastic suitcase by the size of approximately 85 cm X 95 cm X 35 cm, could not be found at the Baggage Claim Area and was lost. Mr. Wu duly registered the loss with the airport authority and the local service counter of your airlines. Enclosed please find a copy of the Loss Claim Receipt as registered with and issued by your service counter representative.
After more than one month, you have not yet found Mr. Wu's suitcase. Enclosed please find a list with receipts of items contained in said suitcase. As you can see, the list includes an IBM laptop computer valued at USD $1299 plus tax, a Sony digital camera priced at USD 399 plus tax, clothing and various personal items valued at roughly USD $2000. The total is USD $3898. Please send a check in this amount payable to Mr. Wu at the address above listed.
Please process this claim expeditiously and keep us informed accordingly.
Very truly yours,
Law Offices of Lee
亲爱的先生或女士：
本法律事务所代表吴先生来对一只丢失的行李进行理赔。附件中有吴先生的委托书。
吴先生乘坐UA#982航班从纽约到北京。在到达北京后，吴先生的一只橄榄绿的行李箱（大约85cmX95cmX35cm）不见了。吴先生和机场相关人员进行了登记。在附件中有一份相关信息的复印件。
在一个月之后，你们还是没有找到吴先生的箱子。附件中有一份箱子中物品的清单。这些清单包括IBM电脑（价值1299美元含税）、索尼数码相机（价值399美元含税）和一些私人物品价值2000美元。总的价值是3898美元。请向吴先生支付这些钱。
请尽快处理此要求，并通知我们。
Lee律师事务所
行李丢失投诉英文邮件范文2
Dear Mr. Li,
We have received your requirement claim. We will do as what you have asked as soon as possible. I am sorry that Mr. Wu's suitcase was lost on our plane. We have tried our best to find it. But we have not found it now. We contact Mr. Wu, and negotiate with him on related things. After we handle this thing, we will inform you.
Wish you work successfully!
Yours sincerely
Mr. Black
亲爱的李先生：
我们已经收到你的理赔要求。我们会很快处理这些要求的。很遗憾，吴先生的行李箱在乘坐我们公司的航班时丢失。我们已经尽我们全力去寻找，但还是没有找到。我们已经和吴先生取得联系，并就相关问题进行协商。等我们处理完后，会通知你们相关信息。
祝工作顺利！
布莱克
行李丢失投诉英文邮件范文3
Dear Mr. Li,
I am sorry for Mr. Wu's lost suitcase. We arouse many people to find this suitcase. But it has not been found now. We are still looking for it. If we can't find it at last, we will compensate for the loss of Mr. Wu. We will inform related news on time.
Wish you all the best!
Yours sincerely
Mr. Black
亲爱的李先生：
我们很遗憾吴先生的行李箱丢失。我们动员了很多人力去寻找，但还是没找到。不过我们仍在努力。如果实在不能找到，我们会根据你们的要求做相应的赔偿的。到时候我们会通知你们相关信息。
祝好！
布莱克
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