商务业务信函范例之包装、装运和交货?
1.说明发货流程?
dear ms.smith:?
thank you for your order of 25 authentic cherokee headdresses on august 11,2006.we will be sending those immediately.?
because of the fragile nature of our headdresses,we hand deliver to our customers within oklahoma.our delivery day for tulsa is friday,which means that your headdresses will arrive this coming friday,august 17.if this is unsatisfactory,please call us so that we can arrange an alternative delivery date.?
thank you for your business.i’m sure you will be most pleased with our headdresses,and we look forward to working with you in the future.?
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sincerely yours,
(signature)?
tamara white
2.关于包装要求?
dear sirs,?
we thank you for your quotation no.153 on round steel bars.?
we regret to inform you that among the eight lots of round steel bars that arrived here per m/v“jing hua”on june 7,2006 were six bundles of different grades,which were in scattered and mixed condition because their packing was not sufficiently strong and their iron hoops were broken in transit.since it was very difficult to assort them,inconvenience and losses that occurred.although we had in time notified you of such unfortunate things that occurred before,the present case has showed that our comments were ignored,for no improvement in packing has been made.?
therefore,we must have your promise to take effective measures to improve your packing before we could book this new order with you.?
we await your early reply.?
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yours faithfully，?
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