商务业务信函范例之索赔与理赔?
1.投诉货物质量欠佳?
dear sirs,?
our indent no.538:black serge?
we should like to draw your attention to the defective goods shipped by the m/s“sunlight”on 23rd july.?
upon unpacking the cases,we found that the quality was much inferior to the sample on which we approved the order.moreover the length of each piece is short by approximately 5 meters.?
after examining the enclosed cutting samples we sent as evidence from the lloyd’s survey report，we are sure you will agree to the inferiority of the goods.?
we are now in a very awkward situation,because our customers,who have been very strict about the quality,are very impatient to take delivery of the goods.?
we hope that you will immediately take this matter into your careful consideration and favor us with a prompt solution by return call.?
?yours faithfully,?jack?business manager??
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