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商务英语写作范文127

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  Dear

  Thank you for your letter of      in which you informed us that    you purchased was .

  We are sorry that you experienced this problem and are enclosing .  While we make every attempt to insure that our products are , this unfortunate incident can occasionally occur.

  We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products.

 

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