世界500强员工必用英文e-mail大全第三章 Unit 12-9 延迟出具收据的道歉
9. 延迟出具收据的道歉
延迟出具收据的道歉英文邮件范文1
Dear Ms. Green,
After reading your letter of March 13, 2011, I can thoroughly understand your standpoint of making such a complaint.
While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, please accept my apology for the delay in providing the invoice for your order No.1234.
Our bookkeeping department has been instructed to make an invoice for you at once, which you should be receiving within a few days.
I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter.
Once again, I am very sorry for the inconvenience this has caused you.
Yours sincerely,
ABC Company
尊敬的格林女士:
贵方2011年3月13日的来函收悉,我很能理解您投诉的立场。
我们本来很容易归罪于我们的电脑,但是它自加入我们公司就承受了太多的责难。毕竟它也只是按指令行事。因此,请接受我们对于你方编号为1234的订单延迟出具收据的道歉。
我们的财务部门已经收到通知立即给你放开具发票,你们应该可以在几天内收到。
我感谢您来信提醒我们,并赞赏您在此问题上执着的精神。
我再次对给您带来的不便表示抱歉。
ABC公司
延迟出具收据的道歉英文邮件范文2
Dear Sir or Madam:
We acknowledge your letter of March 16, 2011 and we thank you for your prompt attention to our request. We will be willing to keep a cooperative business relationship with you.
Yours sincerely,
Ella Green
尊敬的先生/女士:
我们收到贵方2011年3月16日的来函,感谢你方对我方请求的迅速回应。我们愿意与你方保持贸易合作关系。
艾拉•格林
敬上
延迟出具收据的道歉英文邮件范文3
Dear Sir or Madam:
We have received your letter of March 16, 2011 and we thank you for your cooperation for providing the invoice. In general, we are satisfied with your execution of this order. And we believe we will have broader cooperation in the future.
Yours sincerely,
Ella Green
尊敬的先生/女士:
我们收到贵方2011年3月16日的来函,感谢你方为我方提供发票。总的来说,我们对你方此次订单的执行感到满意。我们相信我们以后会展开更广泛的合作。
艾拉•格林 敬上
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