当一个生气的顾客冲到我的面前
Working at the post office, I'm used to dealing with a moody public. So when one irate customer stormed my desk, I responded in my calmest voice, "What's the trouble?"
"I went out this morning," she began, "and when I came home I found a card saying the mailman tried to deliver a package but no one was home. My husband was in all morning. He never heard a thing!"
After apologizing, I got her parcel. "Oh, good," she gushed. "We've been waiting for this for ages." "What is it?" I asked. "My husband's new hearing aid."
在邮局工作，我习惯了顾客的报怨。所以当一个生气的顾客冲到我的面前，我用平静的声音问，“有什么问题吗？”“我今天早上出去了，”她说，“我回到家的时候，我发现一个卡片上说邮递员送来一个包裹，但没人在家。我丈夫每天早上都在。这是没有听说过的事！”在表示了歉意之后，我把包裹给了她。”哦，好的，”她滔滔不绝。”我们等了好久了。”“那是什么？”我问。”我丈夫的新助听器。”
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